Managing Morale in a Downsized World
Call it what you want...rightsizing, downsizing, streamlining the organization...it's all the same. Less employees expected to deliver same or higher levels of work. Employees feel overworked, under paid, insecure and possibly guilty because they still have jobs. What to do?
Research shows that people who have clearly defined, well-communicated expectations find more satisfaction and success in their work than people whose expectations go unspoken or unrealized. And companies that employ satisfied successful people reap the rewards of increased productivity and reduced turnover.
This seminar introduces you to a powerful tool to help you ease frustration and conflict and develop effective managers and teams despite downsizing and increased demands. You will be introduced to tools and techniques to help employees:
Survive, Succeed, Grow or Die:
Boost Your Sales Team to New Levels
Now more than ever sales managers and their teams feel pressure to produce, rarely taking the time to evaluate what they're doing and why.
In this seminar you will discover valuable tools and insights to help sales managers and sales teams bring their results to a new level. Using these tools you will quickly learn techniques to adapt your selling style to the needs of every customer, insuring better, faster sales and higher customer satisfaction.
This seminar will introduce you to DiSC PPSS. DiSC PPSS offers a wide range of practical personalized interpretive reports that help people improve their effectiveness in sales. The feedback covers a broad range of behavioral characteristics, including strengths and weaknesses, motivating and demotivating factors, and management and selling styles. Insights gained can be used to:
DiSC Management Strategies
Learn practical behavioral approaches for successfully managing and motivating people in today's fast-paced work environment. DiSCManagement Strategies can help anyone who works with and through others to:
DiSC Management Strategies can be taught in two days or in four modules over time. The program delivers practical information on:
Professional Service Works!
This skill-building program uses DiSC Dimensions of Behavior to help employees develop first-class competencies in meeting the service needs of external and internal customers. Professional Service Works! helps professionals focus on customer needs, enhance relationships, and increase satisfaction. Through video examples, individual exercises, and small-group activities, this complete 15-hour program is structured in five three-hour modules that help service professionals: